How long does shipping take?
Orders are processed within 1–3 business days. Delivery times vary depending on the destination, generally between 5 and 18 business days.
Can I track my order?
Yes. Every order includes tracking information, which is sent by email once your package has been dispatched.
Do you ship internationally?
Yes. Slip Touch delivers to many countries worldwide.
Can I change my shipping address?
If your order has not yet entered processing, we may be able to update the delivery address. Please contact us as soon as possible.
What if my package arrives damaged?
Please contact us within 7 days of delivery and include photos of the packaging and product so we can assist you.
Do your slippers fit true to size?
Our products are designed for everyday comfort. We recommend consulting the Size Guide available on each product page before purchasing.
Can I cancel my order?
Orders may only be cancelled before processing begins. Once shipped, cancellation is no longer possible.
How can I contact customer support?
You can reach us anytime by email at sliptouch@outlook.it or by phone at +39 3517672093 during business hours.